How to Cancel Your Monthly Package
YOU are in CONTROL of your monthly package. We make this as quick and painless as possible. All you have to do is follow the steps below to cancel your auto-renewal effective TODAY:-)
Basically, it’s 4 clicks: Sign In > Account > Terminate > OK but we’ve detailed every step with screenshots below.
Step 1: Log into your account using the button below and sign in using your account email address and password. This will take you to the old MindBody Classic interface that is a bit clunky, but it works just fine.
You should see the screen below after clicking the link:
Step 2: Click/Tap the ‘Account’ button as pictured and circled below:
Step 3: Click/Tap the ‘Terminate’ link as pictured and circled below:
Step 4: Click/Tap ‘OK’ button as pictured and circled below:
And, you’re all done as pictured and circled below:
Frequently Asked Questions
Q: What if I forgot my user name and/or password?
A: Click the ‘Need new password’ link on the login screen to have a new password sent to your registered email address and proceed from there.
Q: I still want to take classes, but can’t make it regularly to justify a monthly package. What can I do?
A: Just buy some passes. New clients can purchase 6 classes for $30. Each season, we open up a special for 5 classes for $45. AND, we run BOGO sales on passes a few times each year. All passes come with a 12-month expiration, so there’s plenty of time to use them.
Q: Why can’t I cancel in the Full Body Fitness & Yoga App?
A: Our software provider does not allow this feature at this time, but when it becomes available, we’ll update this page with instructions.
Q: I can’t figure it out. Can you cancel it for me?
A: Sure thing! Just drop us an email at fullbodyyoganky@gmail.com